Interruptions and distractions are the main threat facing flight crews.
The omission of an action or an inappropriate action is the most frequent causal factor in incidents and accidents. Interruptions ( e.g., due to ATC communications ) and distractions ( e.g., due to a cabin attendant entering the cockpit ) occur frequently; some cannot be avoided, some can be minimized or eliminated.
This report presents aspects that should be considered to assess company exposure and personal exposure, and to develop prevention strategies and lines-of-defense to lessen the effects of interruptions and distractions in the cockpit.
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