Solutions for Improving the Safety of Aviation Communication

An Investigation of Pilots’ and Air Traffic Control Officers’ Opinions on Aviation English.

This dissertation has investigated the opinions and insights of pilots and air traffic control officers regarding various aspects of the global state of Aviation English. 288 participants have completed an online survey and a further 4 participants have been interviewed in more depth. The study has found that certain opinions and insights vary between native speakers and non-native speakers but that there is no variation in their opinions on job security, pay and work hours. Furthermore, non‐native speakers have reported no decrease in job security as a result of language proficiency requirements. With respect towards English as lingua franca, interviewees have revealed the potential for native speakers to have a personal responsibility towards successful communication whereas interviewees see insufficient language proficiency as a systemic problem.

Recommendations that have arisen out of these insights are reported in the final section of this dissertation. This study also finds support for the concept of aviation insurance companies using their influence on aviation companies, so that they begin to use only ICAO recognised Aviation English tests.

  Solutions for Improving the Safety of Aviation Communication

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