Miscommunication arising from spoken interaction is a fact of life experienced, in one form or another, almost daily. Even two people speaking face-to-face, ostensibly in the same language, with a common background in the subject of the communication, frequently discover that what was meant was not what was understood. In casual discussion or routine business situations, the results of such miscommunication can range from amusement to expensive errors. But in aviation, the outcome of spoken miscommunication can be deadly. In no area is this more true than in pilot-Air Traffic Control (ATC) interaction.
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